Contact the Palo Alto Medical Foundation



This form should be for non-urgent matters only and contain no personal medical information. The usual response time is between three to five business days.

Contact Form

  • All personal information fields are optional -- you can leave an anonymous comment by simply picking the "type of comment" and filling in the box below.
  • If you do want a response, please review your information carefully before pushing submit.
  • This form should NOT be used for medical advice and contain no personal medical information.

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* Preferred contact by: mail phone e-mail

* Please pick one of the following:

1. For compliments, complaints or suggestions and I see my doctor in:

Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville

Castro Valley, Dublin, Fremont, Livermore, Los Altos, Menlo Park, Palo Alto, Portola Valley, Redwood City and San Carlos

Cupertino, Los Gatos, Mountain View, Santa Clara and Sunnyvale

For all other matters

General Questions about the Palo Alto Medical Foundation or media inquiries
Web site Problem/Comment
Question about PAMFOnline
Comment (no links or web code allowed):
 

If you prefer, you can also call one of our help lines and leave a message -- usually someone will respond to you within three to five business days.

Quality Improvement

The Quality Improvement Department works with patients, physicians and staff to ensure and improve the quality of medical care provided to patients.

For patients who see a doctor in Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville – 831-479-6608

For patients who see a doctor in Castro Valley, Dublin, Fremont, Livermore, Los Altos, Menlo Park, Palo Alto, Portola Valley, Redwood City and San Carlos – 650-853-2939

For patients who see a doctor in Cupertino, Los Gatos, Mountain View, Santa Clara and Sunnyvale - 650-934-7230

Billing

For patients who see a doctor in Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville – 831-423-4111

For patients who see a doctor in Castro Valley, Dublin, Fremont, Livermore, Los Altos, Menlo Park, Palo Alto, Portola Valley, Redwood City and San Carlos – 650-812-3838

For patients who see a doctor in Cupertino, Los Gatos, Mountain View, Santa Clara and Sunnyvale – 408-524-4100

Medical Records

For patients who see a doctor in Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville – 831-458-5520

For patients who see a doctor in Castro Valley, Dublin, Fremont, Livermore, Los Altos, Menlo Park, Palo Alto, Portola Valley, Redwood City and San Carlos – 650-853-4745

For patients who see a doctor in Cupertino, Los Gatos, Mountain View, Santa Clara and Sunnyvale – 650-934-7979

Any complaints about a physician can also be made to the Medical Board of California (800) 633-2322. This board is the only authority to take disciplinary action against a practitioner's license (Civil Code Section 43.96)