Access | Attention | Service

Personal access, attention and service are the key features of the Encina Practice of the Palo Alto Medical Foundation.

Features include:

Dedicated Access

• Telephone access at all times to your physician or another Encina Practice team member
  
• Appointments with an Encina Practice physician within hours of your request
  
• After-hours and weekend access to an Encina Practice physician (usually your own)

Personalized Attention

• Physician visits when and where required: at your home or office, as well as in the clinic or hospital
  
• Increased personal involvement by your Encina Practice physician in coordinating your care with medical specialists and emergency room physicians

Exceptional Service

• Coordination of your health care, even when you are traveling
  
• Assistance in scheduling appointments with other health care providers
  
• Guidance in preparing insurance claims and other paperwork