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Read archived articles written by Palo Alto Medical Foundation doctors.

The 411 on 911


From Steven D. Johnson, PA-C , Department of Internal Medicine

What do a surgeon, marine, police officer, fire-fighter and airline pilot all have in common?

They have to learn a lot of information, practice their skills and need to be prepared.

You may not be asked to operate or called to a fire, but you can still learn survival skills and be prepared. It is common at some point in everyday life to come upon or be involved in an urgent or emergency situation. Knowing what a true emergency is, what to do and practicing those skills can make all the difference to you, your family and your friends.

Below is some advice for life.

  • Learn CPR and be prepared to really save a life.
  • Learn First Aid. The American Red Cross is an excellent resource for basic "what to do in an emergency" skills.
  • Practice personal safety skills.
    • Wear your helmet and seat belt.
    • Do not ride with ANYONE who has been drinking alcohol or using drugs.
    • Be smart by being safe.
  • Be aware of your surroundings.
  • Spend time practicing how to call 911 in an emergency. DO NOT actually dial 911 for practice; however, do pretend to call and practice a script. Provide the dispatcher with the following information:
    • WHAT is the emergency?
    • WHERE is the emergency?
    In an actual emergency, after you provide this information, the 911 dispatcher will ask you specific questions he or she needs answered to send the appropriate help.

Life is an adventure. Be prepared to help yourself, your family and your community in an emergency situation (which means being prepared for those who are not).


"Fate favors the prepared mind" -- Louis Pasture


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